How To Fix ICL_DI065 - Note &1 year &2: It is not possible to change the attributes

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_DI - Messages for Direct Input Mode

• Message number: 065

• Message text: Note &1 year &2: It is not possible to change the attributes

What causes this issue?

In direct input, you tried to change the attributes of note '&V1&'. This
is not possible.
The Customizing setting is such that existing notes can only be extended
and not changed. This applies to both the note text and to the
attributes of the note (communication type, topic, and so on).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you really do want to change the attributes, you must change the
setting in Customizing activity <ZK>Set Permitted Processing Type for
Notes (per Line of Business)</> to the value <ZK>Can Be Changed</>.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_DI065 - Note &1 year &2: It is not possible to change the attributes ?

  The SAP error message ICL_DI065 typically indicates that there is an issue with changing the attributes of a specific note in the system. This error can occur in various contexts, particularly in the area of SAP's Insurance and Financial Services modules, where notes or records may have specific attributes that are not allowed to be changed under certain conditions.
  Cause:
  The error message "ICL_DI065 Note &1 year &2: It is not possible to change the attributes" usually arises due to one or more of the following reasons:
  
  
  Status Restrictions: The note or record may be in a status that does not allow changes. For example, if the note is already processed or finalized, the system may restrict any modifications to its attributes.
  
  
  Authorization Issues: The user attempting to make the changes may not have the necessary authorizations to modify the attributes of the note.
  
  
  Data Integrity Rules: There may be data integrity rules in place that prevent changes to certain attributes once they have been set, especially if they are linked to other records or transactions.
  
  
  Configuration Settings: The system configuration may have specific settings that restrict changes to certain attributes based on business rules.
  
  
  Solution:
  To resolve the ICL_DI065 error, you can take the following steps:
  
  
  Check Note Status: Verify the status of the note you are trying to change. If it is in a finalized or processed state, you may need to reverse or cancel the note before making changes.
  
  
  Review Authorizations: Ensure that the user has the necessary permissions to modify the attributes of the note. You may need to consult with your SAP security team to check and adjust authorizations.
  
  
  Consult Documentation: Review the relevant SAP documentation or configuration settings related to the specific module you are working with. This may provide insights into any restrictions on changing attributes.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance. They may have additional insights or solutions based on the specific configuration of your SAP system.
  
  
  Check for Custom Logic: If your organization has implemented custom logic or enhancements, check if any of these are affecting the ability to change attributes.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to the module you are working with, as they may provide additional functionality for managing notes and attributes.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.