How To Fix ICL_CUST_PM048 - Error in format check on contract number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 048

• Message text: Error in format check on contract number &1

What causes this issue?

The system uses the contract number to determine the policy system to
which the contract belongs. The system was unable to determine any
policy system for contract number &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the following:
Check that the contract number is correct.
Check that the Customizing settings in IMG activity <ZK>Define Policy
Systems for RFC Target Systems</> are correct.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM048 - Error in format check on contract number &1 ?

  The SAP error message ICL_CUST_PM048, which states "Error in format check on contract number &1," typically occurs when there is an issue with the format of the contract number being processed in the SAP system. This error is often related to the configuration settings for contract numbers in the SAP system, particularly in the context of the Insurance Contract Management (ICM) module.
  Cause:
  
  Incorrect Format: The contract number being entered does not conform to the expected format defined in the system. This could be due to incorrect length, invalid characters, or a mismatch with the defined number range.
  Configuration Issues: The settings for contract number formats in the customizing settings may not be correctly defined or may have been changed.
  Data Entry Errors: Users may inadvertently enter incorrect data, such as extra spaces, special characters, or incorrect digits.
  
  Solution:
  
  
  Check Contract Number Format:
  
  Verify the format of the contract number you are trying to enter. Ensure it matches the expected format defined in the system.
  Check for any leading or trailing spaces or invalid characters.
  
  
  
  Review Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for contract management.
  Check the settings for contract number ranges and formats to ensure they are correctly configured.
  If necessary, adjust the settings to accommodate the required format.
  
  
  
  Consult Documentation:
  
  Review any documentation related to contract number formats in your organization’s SAP implementation. This may provide insights into the expected formats and any specific rules that apply.
  
  
  
  User Training:
  
  Ensure that users are trained on the correct format for entering contract numbers to minimize data entry errors.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or solutions based on the specific configuration of your system.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the customizing settings or SE11 to check the data dictionary for the contract number field.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to contract management.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that the contract number can be processed without errors.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CUST_PM048 error in your SAP system.