How To Fix ICL_CUST_PM005 - First select a subclaim type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 005

• Message text: First select a subclaim type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM005 - First select a subclaim type ?

  The SAP error message ICL_CUST_PM005 with the description "First select a subclaim type" typically occurs in the context of the SAP Claims Management module. This error indicates that the system requires a subclaim type to be selected before proceeding with the claim processing.
  Cause:
  The error is triggered when a user attempts to perform an action related to a claim without having specified a subclaim type. In SAP Claims Management, subclaim types are essential for categorizing claims and determining the appropriate processing rules and workflows.
  Solution:
  To resolve the error, follow these steps:
  
  
  Select a Subclaim Type:
  
  Navigate to the relevant screen where you are processing the claim.
  Look for a field or dropdown menu labeled "Subclaim Type" or similar.
  Select the appropriate subclaim type from the list. If you are unsure which subclaim type to select, consult your organization's documentation or a colleague familiar with the claims process.
  
  
  
  Check Configuration:
  
  If you believe you have selected a subclaim type but still receive the error, check the configuration settings in SAP. Ensure that the subclaim types are correctly defined and available for selection in the system.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary permissions to access and select subclaim types. If you lack the required authorization, contact your SAP administrator.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or user manuals that pertain to claims processing in your organization. This may provide additional context or guidance on selecting subclaim types.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to the ICL_CUST_PM005 error. SAP's support portal may have specific notes addressing this error.
  Training and Resources: If you are new to SAP Claims Management, consider undergoing training or reviewing resources that cover the claims process, including how to select subclaim types.
  Community Forums: Engage with SAP community forums or user groups where you can ask questions and share experiences with other SAP users.
  
  By following these steps, you should be able to resolve the ICL_CUST_PM005 error and continue with your claims processing in SAP.