How To Fix ICL_CUST_PM002 - Valid-from dates of the versions are chronologically incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 002

• Message text: Valid-from dates of the versions are chronologically incorrect

What causes this issue?

A later version has a valid-from date that is before the valid-from date
of the earlier version (example: version 1 has valid-from date: January
1, 2008, version 2 has valid-from date: January 1, 2007).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter valid-from dates with the correct chronological sequence.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM002 - Valid-from dates of the versions are chronologically incorrect ?

  The SAP error message ICL_CUST_PM002 indicates that there is an issue with the validity dates of the versions in the configuration of the insurance contract or policy management. Specifically, it means that the "valid-from" dates of the versions are not in chronological order, which can lead to inconsistencies in how the system processes these versions.
  Cause:
  The error typically arises from one of the following scenarios:
  
  Incorrect Date Entries: The valid-from dates for different versions of a policy or contract have been entered incorrectly, such that a later version has an earlier valid-from date than a previous version.
  Data Migration Issues: If data has been migrated from another system or if there have been manual entries, it is possible that the dates were not maintained correctly.
  Version Management Errors: When creating or modifying versions, the system expects the valid-from dates to be sequential. If this sequence is broken, the error will occur.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Version Dates:
  
  Go to the relevant transaction or configuration area where the versions are maintained (e.g., transaction codes like ICL1, ICL2, etc.).
  Review the valid-from dates for all versions of the policy or contract in question.
  
  
  
  Correct the Dates:
  
  Ensure that the valid-from dates are in chronological order. For example, if you have versions with valid-from dates of 01.01.2023, 01.02.2023, and 01.01.2024, the order is correct. If you find any discrepancies, adjust the dates accordingly.
  
  
  
  Delete or Adjust Versions:
  
  If there are unnecessary versions or if a version is causing the conflict, consider deleting or adjusting it to maintain the correct sequence of dates.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to version management in the insurance module for additional guidance on maintaining valid-from dates.
  
  
  
  Testing:
  
  After making the necessary corrections, test the changes to ensure that the error no longer appears and that the system processes the versions correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing insurance contracts and versions, such as ICL1 (Create), ICL2 (Change), and ICL3 (Display).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  User Roles: Ensure that you have the appropriate permissions to make changes to the version management settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the insurance module for further assistance.