How To Fix ICL_CUST_ASSIGN007 - No assigned link category exists for the reverse direction

ICL_CUST_ASSIGN007 - Overview

• Message type: E = Error

• Message class: ICL_CUST_ASSIGN - Checks on Customizing (Claim Link)

• Message number: 007

• Message text: No assigned link category exists for the reverse direction

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Perform IMG activity <ZK>Define Return Direction of Link</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICL_CUST_ASSIGN007 - Details

• The SAP error message ICL_CUST_ASSIGN007 indicates that there is no assigned link category for the reverse direction in the context of the Insurance Contract Management (ICM) module. This error typically arises when there is an attempt to create or process a link between two objects (like contracts or claims) where the system cannot find a corresponding link category for the reverse relationship.
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for the link categories has not been set up correctly in the system. This could mean that the link category for the reverse direction is not defined in the customizing settings.
  Incorrect Link Type: The link type being used may not have a corresponding reverse link category defined.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from recognizing the link.
  
  
  Solution:
  
  
  Check Link Category Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate