How To Fix ICL_CONF_RES219 - Business partner &1 locked; processing of participant cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_RES - Configurable Messages for Reserves

• Message number: 219

• Message text: Business partner &1 locked; processing of participant cancelled

<ZH>Note:</>
This message is always preceded by message ICL_MINI_BP 122. As soon as
you close the dialog box for message ICL_MINI_BP 122, the system
navigates back to the first screen in the claim header and displays this
message (ICL2129) as information in the status line. Below you will find
the same documentation as for message ICL_MINI_BP 122, but consider the
different timepoints at which the messages are displayed.

What causes this issue?

You tried to create business partner &v1& as a participant in the
specified participant role. Business partner role &v2& has been assigned
to this participant role in Customizing, but in SAP Business Partner
business partner &v1& does not yet have business partner role &v2&.
Usually, in such cases, the system creates business partner role &v2&
for business partner &v1& implicitly. This is not possible here, since
business partner &v1& is currently being processed by another user or by
you yourself, and is therefore locked.

System Response

The system recognizes the lock and ends creation of the participant.
Further claims processing is possible.

How to fix this error?

Check whether you yourself are processing business partner &v1&, or
contact the user who is.
Create business partner &v1& again in the required participant role.
If you do not know which user is locking the business partner &v1&, wait
a while before trying again to create business partner &v1& in the
required participant role.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_RES219 - Business partner &1 locked; processing of participant cancelled ?

  The SAP error message ICL_CONF_RES219 indicates that a business partner (BP) is locked, which prevents processing of a participant in the context of insurance claims or related processes. This error typically arises in the SAP Insurance module, particularly in the context of claims management or contract management.
  Cause:
  The error occurs when:
  
  The business partner (BP) associated with a claim or contract is locked for some reason. This could be due to:
  
  Manual locking by a user for maintenance or data correction.
  System-triggered locking due to ongoing processes or transactions that require the BP to be unavailable for other operations.
  Data inconsistencies or issues that have led to the BP being flagged as locked.
  
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Business Partner Status:
  
  Use transaction code BP to access the Business Partner master data.
  Search for the specific business partner mentioned in the error message (indicated by &1).
  Check the status of the business partner to see if it is indeed locked.
  
  
  
  Unlock the Business Partner:
  
  If the business partner is locked, you may need to unlock it. This can typically be done by:
  
  Navigating to the "Status" tab in the BP master data and changing the lock status.
  If the lock was applied due to a specific process, ensure that the process is completed or canceled before unlocking.
  
  
  
  
  
  Review Related Processes:
  
  Investigate if there are any ongoing transactions or processes that might be causing the lock. This could include open claims, contracts, or other related activities.
  Ensure that all necessary approvals or actions are completed for those processes.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to unlock the business partner or if you are unsure about the implications of unlocking it, consult with your SAP administrator or support team.
  They can provide insights into why the BP was locked and whether it is safe to unlock it.
  
  
  
  Check for Data Consistency:
  
  If the locking issue persists, it may be necessary to run consistency checks or data validation processes to ensure that there are no underlying data issues causing the lock.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner Master Data
  ICL: Insurance Claims Management
  
  
  Documentation:
  
  Refer to SAP Help documentation for Business Partner management and Claims Management for more detailed procedures and guidelines.
  
  
  Support:
  
  If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance, especially if it appears to be a system-related issue.
  
  
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error message ICL_CONF_RES219.