How To Fix ICL_CONF_INV014 - Net total amount has a negative value (&2 &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_INV - Configurable Messages for Invoice

• Message number: 014

• Message text: Net total amount has a negative value (&2 &1)

What causes this issue?

The net total amount has the negative value of &v2& &v1&. A negative net
total amount is not allowed.

System Response

The system displays an error message. The system displays the old,
non-negative net total amount for such a time until the current value is
no longer negative.

How to fix this error?

Correct the entries in the invoice.
<ZH>Note</>: Bear in mind that entries on the copayment in the invoice
header or at invoice item level can have a negative influence on the net
total amount.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_INV014 - Net total amount has a negative value (&2 &1) ?

  The SAP error message ICL_CONF_INV014 indicates that there is an issue with the net total amount in an invoice or financial document, specifically that it has a negative value. This error typically arises in the context of the SAP Insurance Claims Management (ICM) module, where financial transactions related to claims are processed.
  Cause:
  
  
  Negative Amounts: The most direct cause of this error is that the net total amount calculated for the invoice or claim is negative. This can happen due to various reasons, such as:
  
  Incorrect data entry (e.g., entering a negative value where it should be positive).
  Incorrect calculation of amounts (e.g., discounts, adjustments, or refunds that exceed the original amount).
  Misconfiguration in the pricing or billing settings.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the claim or invoice, such as mismatched amounts between different documents or entries.
  
  
  Business Rules Violations: The system may have business rules that prevent negative total amounts, and the current transaction violates these rules.
  
  
  Solution:
  
  
  Review the Invoice/Claim: Check the details of the invoice or claim that triggered the error. Look for any negative values or incorrect entries that could lead to a negative net total.
  
  
  Adjust Amounts: If you find that the amounts are incorrectly entered, correct them to ensure that the net total is positive. This may involve:
  
  Adjusting line items.
  Correcting discounts or adjustments.
  Ensuring that all relevant amounts are accurately reflected.
  
  
  
  Check Configuration: If the issue persists, review the configuration settings in the SAP system related to pricing, billing, and claims processing. Ensure that the settings align with business requirements and do not allow for negative totals.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message. There may be additional context or steps provided by SAP.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts who can provide assistance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help you navigate to the invoice or claim details (e.g., transaction codes for invoice processing, claim management).
  User Roles and Permissions: Ensure that the user attempting to make changes has the necessary permissions to modify invoices or claims.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.