How To Fix ICL_CONF_DEATH001 - Death date (&1) is before claim date (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_DEATH - Configurable Messages: Death

• Message number: 001

• Message text: Death date (&1) is before claim date (&2)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE ICL_MESSAGE_DISPLAY OBJECT DOKU ID TX

How to fix this error?

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_DEATH001 - Death date (&1) is before claim date (&2) ?

  The SAP error message ICL_CONF_DEATH001 indicates that there is a logical inconsistency in the data being processed, specifically that the death date of an individual is recorded as being before the claim date. This is a common issue in insurance and claims processing systems where the timing of events is critical.
  Cause:
  The error occurs when:
  
  The death date entered for a claimant or insured individual is earlier than the date on which a claim is being filed or processed. 
  This could be due to data entry errors, incorrect date formats, or issues with the data being imported from other systems.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Dates: Check the death date and claim date in the system. Ensure that the death date is indeed after the claim date. If the dates are incorrect, update them accordingly.
  
  
  Data Entry Correction: If the dates were entered manually, ensure that the data entry process is reviewed for accuracy. Train staff on the importance of entering dates correctly.
  
  
  System Integration Check: If the data is being imported from another system, verify that the data transfer process is functioning correctly and that the dates are being formatted and transferred accurately.
  
  
  Consult Documentation: Review any relevant documentation or guidelines related to the claims process to ensure compliance with business rules regarding date entries.
  
  
  Testing: After making corrections, test the claim process again to ensure that the error does not recur.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Knowledge Base for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address known issues.
  Configuration Settings: Review the configuration settings in the SAP system related to claims processing and death date handling to ensure they are set up correctly.
  User Training: Consider providing additional training for users who handle claims to minimize the risk of similar errors in the future.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to prevent it from occurring again.