How To Fix ICL_CONF_DAMOBJ000 - Damage category &1 is not permitted for subclaim type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_DAMOBJ - Configurable Messages for Damaged Objects

• Message number: 000

• Message text: Damage category &1 is not permitted for subclaim type &2

What causes this issue?

Damage category &V1& is not permitted for subclaim type &V2& of the
subclaim. For this reason, you cannot assign any damaged objects of this
damage category to this subclaim.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_DISPLAY OBJECT DOKU ID TX

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Configure Internal Claim Types</>, at <ZK>Permitted
Damage Categories</> level, assign damage category &v1& as a permitted
damage category to subclaim type &v2&.
<ZH>Note on Configurability of the Message</>:
INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_DAMOBJ000 - Damage category &1 is not permitted for subclaim type &2 ?

  The SAP error message ICL_CONF_DAMOBJ000 indicates that there is a configuration issue related to damage categories and subclaim types in the SAP Claims Management module. Specifically, the error states that the damage category specified (represented by &1) is not permitted for the subclaim type specified (represented by &2).
  Cause:
  This error typically arises due to one of the following reasons:
  
  Configuration Mismatch: The damage category you are trying to use is not configured to be associated with the specified subclaim type in the system.
  Incorrect Data Entry: There may be a mistake in the data entry where the wrong damage category or subclaim type is selected.
  Missing Configuration: The necessary configuration for the relationship between the damage category and the subclaim type has not been set up in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management section.
  Check the configuration for damage categories and subclaim types to ensure that the damage category you are trying to use is allowed for the specified subclaim type.
  If necessary, modify the configuration to allow the damage category for the subclaim type.
  
  
  
  Verify Data Entry:
  
  Review the data entry for the claim to ensure that the correct damage category and subclaim type are being used.
  Make sure that there are no typographical errors or incorrect selections.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to Claims Management for guidance on the correct configuration settings.
  
  
  
  Testing:
  
  After making any changes, test the claim processing again to ensure that the error no longer occurs.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO for configuration or ICL for claims management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings in SAP.
  
  By following these steps, you should be able to identify and resolve the cause of the error message ICL_CONF_DAMOBJ000.