How To Fix ICL_CONF_BU_PAY001 - Claim &1, Subclaim &2, ClmItemGp &3: Invoice reversed

ICL_CONF_BU_PAY001 - Overview

• Message type: E = Error

• Message class: ICL_CONF_BU_PAY - Configurable Messages Claim Bundle - Payments

• Message number: 001

• Message text: Claim &1, Subclaim &2, ClmItemGp &3: Invoice reversed

What causes this issue?

You want to create payments for an invoice, but the invoice has already
been cancelled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAG_ICLE01 OBJECT DOKU ID TX

How to fix this error?

Procedure for System Administrators

INCLUDE ICL_MESSAGE_HIDE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICL_CONF_BU_PAY001 - Details

• The SAP error message ICL_CONF_BU_PAY001 typically indicates that there is an issue related to a claim or subclaim in the Insurance Claims Management module. The specific message "Invoice reversed" suggests that an invoice associated with the claim has been reversed, which can lead to inconsistencies in the claim processing.
  
  Cause:
  
  
  Invoice Reversal: The primary cause of this error is that an invoice that was previously posted for the claim has been reversed. This could happen due to various reasons, such as:
  
  Incorrect invoice details.
  Changes in the claim status.
  Manual reversal by a user.
  
  
  
  Data Inconsistency: The reversal of the invoice may lead to inconsistencies in the claim data, which the system is unable to reconcile.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the current state of the claim or invoice.
  
  
  
  Solution:
  
  
  Check Invoice Status: Verify the status of the invoice associated with the claim. Ensure that the invoice is