How To Fix ICL_CLAIM_AGT002 - No suitable benefit value found (&1 &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CLAIM_AGT - Message Class for Claim Agent

• Message number: 002

• Message text: No suitable benefit value found (&1 &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CLAIM_AGT002 - No suitable benefit value found (&1 &2) ?

  The SAP error message ICL_CLAIM_AGT002: No suitable benefit value found (&1 &2) typically occurs in the context of the SAP Claims Management module, particularly when processing claims related to insurance or benefits. This error indicates that the system could not find a suitable benefit value for the specified parameters.
  Cause:
  
  Missing Configuration: The benefit type or configuration for the claim may not be set up correctly in the system.
  Incorrect Claim Data: The claim data being processed may not match any existing benefit values in the system.
  Benefit Value Not Defined: The benefit value for the specific claim type or category may not be defined in the system.
  Inconsistent Data: There may be inconsistencies in the data entered for the claim, such as incorrect dates or amounts.
  Authorization Issues: The user may not have the necessary authorizations to access the benefit values.
  
  Solution:
  
  Check Configuration: Verify that the benefit types and values are correctly configured in the system. This includes checking the relevant customizing settings in the SAP system.
  Review Claim Data: Ensure that the claim data entered is accurate and complete. Check for any discrepancies in the claim parameters.
  Define Benefit Values: If the benefit value is not defined, you may need to create or update the benefit values in the system to ensure they are available for the claims being processed.
  Data Consistency: Review the data for any inconsistencies or errors. Correct any issues found in the claim data.
  Authorization Check: Ensure that the user processing the claim has the necessary authorizations to access the benefit values.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ICL01 (Create Claim) or ICL02 (Change Claim) to review or modify claims.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Refer to the SAP Help Portal or specific documentation related to Claims Management for detailed information on benefit configuration and claim processing.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.