How To Fix ICL_CF659 - Reset the clearing document before resetting the partial payment

ICL_CF659 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 659

• Message text: Reset the clearing document before resetting the partial payment

What causes this issue?

You tried to reset the clearing of the partial payment. You cannot do
this until you have reset the clearing document itself.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reset the clearing document.
Reset the partial payment.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF659 - Reset the clearing document before resetting the partial payment ?

  The SAP error message ICL_CF659 indicates that there is an issue with resetting a partial payment in the context of clearing documents. This error typically arises in the context of the SAP Insurance module, particularly when dealing with claims and payments.
  
  Cause:
  The error occurs when you attempt to reset a partial payment that is linked to a clearing document. The system requires that the clearing document be reset before you can reset the partial payment. This is a safeguard to ensure that the financial integrity of the transactions is maintained.
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify the Clearing Document: Determine which clearing document is associated with the partial payment you are trying to reset. You can usually find this information in the transaction logs or by reviewing the payment details.
  
  
  Reset the Clearing Document:
  
  Navigate to the transaction or module where you can manage clearing documents.
  Locate the specific clearing document