How To Fix ICL_CF659 - Reset the clearing document before resetting the partial payment

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 659

• Message text: Reset the clearing document before resetting the partial payment

What causes this issue?

You tried to reset the clearing of the partial payment. You cannot do
this until you have reset the clearing document itself.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reset the clearing document.
Reset the partial payment.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF659 - Reset the clearing document before resetting the partial payment ?

  The SAP error message ICL_CF659 indicates that there is an issue with resetting a partial payment in the context of clearing documents. This error typically arises in the context of the SAP Insurance module, particularly when dealing with claims and payments.
  Cause:
  The error occurs when you attempt to reset a partial payment that is linked to a clearing document. The system requires that the clearing document be reset before you can reset the partial payment. This is a safeguard to ensure that the financial integrity of the transactions is maintained.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify the Clearing Document: Determine which clearing document is associated with the partial payment you are trying to reset. You can usually find this information in the transaction logs or by reviewing the payment details.
  
  
  Reset the Clearing Document:
  
  Navigate to the transaction or module where you can manage clearing documents.
  Locate the specific clearing document that needs to be reset.
  Execute the reset function for the clearing document. This may involve using a specific transaction code (like F.13 for clearing) or navigating through the appropriate menu options.
  
  
  
  Reset the Partial Payment: Once the clearing document has been successfully reset, you can then proceed to reset the partial payment without encountering the error.
  
  
  Check for Dependencies: Ensure that there are no other dependencies or linked transactions that might prevent the resetting of the clearing document or the partial payment.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F-32: Clear Customer
  F-44: Clear Vendor
  F.13: Automatic Clearing
  F.22: Reset Clearing
  
  
  Documentation: Review SAP documentation or help files related to clearing documents and partial payments for more detailed guidance.
  User Permissions: Ensure that you have the necessary permissions to perform these actions in the SAP system.
  Consult with SAP Support: If the issue persists or if you encounter additional errors, consider reaching out to your SAP support team or consulting SAP Notes for specific guidance related to your version of SAP.
  
  By following these steps, you should be able to resolve the ICL_CF659 error and successfully manage your clearing documents and partial payments.