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Message type: E = Error
Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part
Message number: 634
Message text: Subclaim &1, payment &2: Check the deductibles and limits
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ICL_CF634
- Subclaim &1, payment &2: Check the deductibles and limits ?The SAP error message ICL_CF634 typically relates to issues in the context of insurance claims processing, particularly when dealing with subclaims and payments. This error indicates that there is a problem with the deductibles and limits associated with a specific subclaim and payment.
Cause:
- Deductibles Not Met: The subclaim may not meet the required deductible amount, which means that the claim cannot be processed until the deductible is satisfied.
- Exceeding Limits: The payment amount may exceed the predefined limits set for the subclaim. This could be due to policy limits or specific conditions related to the claim.
- Configuration Issues: There may be configuration issues in the SAP system regarding how deductibles and limits are defined for the insurance products.
- Data Entry Errors: Incorrect data entry in the claim or subclaim details can lead to discrepancies in the deductible and limit calculations.
Solution:
- Review Deductibles and Limits: Check the policy details for the specific subclaim and ensure that the deductibles and limits are correctly defined and understood.
- Adjust Claim Amounts: If the payment amount exceeds the limits, consider adjusting the claim amount to ensure it falls within the allowable range.
- Verify Configuration: Work with your SAP configuration team to ensure that the settings for deductibles and limits are correctly configured in the system.
- Data Validation: Review the data entered for the subclaim and payment to ensure accuracy. Correct any discrepancies found.
- Consult Documentation: Refer to the SAP documentation or user manuals related to insurance claims processing for further guidance on handling deductibles and limits.
Related Information:
If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support for further assistance.
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