How To Fix ICL_CF633 - Subclaim &1, payment &2 was deleted as being a duplicate

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 633

• Message text: Subclaim &1, payment &2 was deleted as being a duplicate

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF633 - Subclaim &1, payment &2 was deleted as being a duplicate ?

  The SAP error message ICL_CF633 indicates that a subclaim and its associated payment have been deleted because they were identified as duplicates. This typically occurs in the context of claims management within the SAP system, particularly in the Insurance or Financial Services modules.
  Cause:
  
  
  Duplicate Entry: The most common cause of this error is that the system has detected that the subclaim and payment already exist in the database. This can happen due to:
  
  Manual entry errors where the same subclaim is entered multiple times.
  Data import processes that inadvertently create duplicate records.
  System integrations that may send duplicate data.
  
  
  
  Validation Rules: The system may have validation rules in place that automatically check for duplicates based on certain criteria (e.g., claim number, payment amount, date, etc.).
  
  
  Solution:
  
  
  Review Subclaims and Payments: Check the subclaims and payments in the system to confirm whether they are indeed duplicates. You can do this by:
  
  Searching for the subclaim and payment using their identifiers.
  Comparing the details of the entries to identify similarities.
  
  
  
  Correct Data Entry: If duplicates are found, determine which entry is valid and ensure that only the correct one remains in the system. You may need to delete or adjust the incorrect entry.
  
  
  Adjust Import Processes: If the duplicates are a result of data imports or integrations, review the processes to ensure that they include checks for existing records before creating new entries.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's guidelines on handling claims and payments to ensure compliance with best practices.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as:
  
  ICL: Insurance Claims Management
  FBL1N: Vendor Line Item Display (for payments)
  
  
  
  SAP Notes: Check for any SAP Notes related to ICL_CF633 for additional insights or patches that may address known issues.
  
  
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to create and manage claims and payments to minimize the risk of duplicate entries.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.