How To Fix ICL_CF602 - Corrupt data; subclaim status is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 602

• Message text: Corrupt data; subclaim status is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF602 - Corrupt data; subclaim status is not valid ?

  The SAP error message ICL_CF602, which indicates "Corrupt data; subclaim status is not valid," typically arises in the context of the SAP Claims Management module. This error suggests that there is an issue with the status of a subclaim, which may be due to data inconsistencies or corruption in the database.
  Causes:
  
  Data Corruption: The subclaim data may have been corrupted due to system errors, improper data entry, or issues during data migration.
  Invalid Status: The status assigned to the subclaim may not be recognized by the system, possibly due to changes in configuration or updates that have not been properly applied.
  Inconsistent Data: There may be inconsistencies between the main claim and its subclaims, leading to invalid status references.
  Custom Enhancements: If there are custom developments or enhancements in the claims processing logic, they may inadvertently lead to invalid statuses.
  
  Solutions:
  
  Data Validation: Check the database for the specific subclaim in question. Validate the status field against the expected values defined in the system.
  Reprocess the Claim: If possible, try to reprocess the claim or subclaim to reset its status. This may involve changing the status to a valid one and then back to the desired state.
  Check Configuration: Review the configuration settings for claims management to ensure that all statuses are correctly defined and that there are no missing or invalid entries.
  Database Repair: If data corruption is suspected, consider running database repair tools or scripts provided by SAP to fix inconsistencies.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for Claims Management to understand the expected data structures and statuses.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., ICL1, ICL2) that may help in managing claims and subclaims.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICL_CF602 error and implement a suitable solution.