How To Fix ICL_CF601 - Incorrect data; an open subro/recovery receivable has no posting document

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 601

• Message text: Incorrect data; an open subro/recovery receivable has no posting document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF601 - Incorrect data; an open subro/recovery receivable has no posting document ?

  The SAP error message ICL_CF601 indicates that there is an issue with an open subrogation or recovery receivable that does not have an associated posting document. This typically occurs in the context of claims management or insurance processing within SAP, particularly in the Insurance Claims Management (ICM) module.
  Cause:
  
  Missing Posting Document: The primary cause of this error is that the system expects a posting document for the open subrogation or recovery receivable, but it cannot find one. This could happen if the document was not created, was deleted, or was not properly linked to the receivable.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or incorrect references between the receivable and the posting documents.
  Configuration Issues: Incorrect configuration settings in the ICM module may lead to this error, especially if the system is not set up to handle subrogation or recovery processes correctly.
  
  Solution:
  
  Check for Posting Documents: Verify if there are any posting documents associated with the open subrogation or recovery receivable. You can do this by checking the relevant tables in the SAP database (e.g., ICL tables) or using transaction codes like ICL1 or ICL2 to view claims and their associated documents.
  Create Missing Documents: If a posting document is indeed missing, you may need to create it manually or reprocess the transaction that should have generated it.
  Data Consistency Check: Run consistency checks in the ICM module to identify and rectify any inconsistencies in the data. This may involve using specific SAP reports or tools designed for data integrity checks.
  Review Configuration: Ensure that the configuration settings for subrogation and recovery processes are correctly set up in the system. This may involve consulting with your SAP Basis or configuration team to review the settings in the IMG (Implementation Guide).
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1, ICL2, ICL3, and others that pertain to claims management.
  SAP Documentation: Review the official SAP documentation for the ICM module to understand the processes and configurations related to subrogation and recovery.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed. This can provide insights and solutions from other users who have faced the same error.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.