How To Fix ICL_CF553 - Amount claimed does not match the assigned statistical document

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 553

• Message text: Amount claimed does not match the assigned statistical document

What causes this issue?

You tried to create a receivable payment item with a reference to
another payment. You used the <ZH>Referenced Statistical Payment Entry
</> field to identify the salvage payment as being statistical.
However, the amount you entered on the receivable payment item does not
match the amount on the statistical salvage document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the F4 input help on the <ZH>Referenced Statistical Payment Entry
</> field to view the statistical item and its associated amount. Enter
the payment line items to match the value of the statistical document.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF553 - Amount claimed does not match the assigned statistical document ?

  The SAP error message ICL_CF553 indicates that there is a discrepancy between the amount claimed in a claim and the amount recorded in the assigned statistical document. This error typically occurs in the context of insurance claims processing or financial transactions where statistical documents are used to track and manage claims.
  Cause:
  
  Mismatch in Amounts: The amount you are trying to claim does not match the amount that is recorded in the statistical document. This could be due to data entry errors, incorrect calculations, or changes in the claim that were not updated in the statistical document.
  Document Status: The statistical document may be in a status that does not allow for changes or updates, leading to a mismatch.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes, leading to discrepancies in the amounts.
  
  Solution:
  
  Verify Amounts: Check the amounts in both the claim and the statistical document. Ensure that they match and that there are no discrepancies.
  Update Statistical Document: If the claim amount is correct, update the statistical document to reflect the correct amount. This may involve adjusting the document or creating a new one if necessary.
  Check Document Status: Ensure that the statistical document is in a status that allows for updates. If it is locked or in a completed status, you may need to unlock it or create a new document.
  Review Configuration: If the issue persists, review the configuration settings related to claims processing and statistical documents in SAP. Ensure that they are set up correctly according to your business requirements.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message in your version of SAP.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate through claims and statistical documents, such as ICLCLM for claims management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  User Roles and Permissions: Ensure that the user has the necessary permissions to make changes to claims and statistical documents, as restrictions may lead to errors.
  
  By following these steps, you should be able to identify the cause of the ICL_CF553 error and implement a solution to resolve it.