How To Fix ICL_CF428 - DI error subrogation/recovery receivable: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 428

• Message text: DI error subrogation/recovery receivable: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF428 - DI error subrogation/recovery receivable: &1 ?

  The SAP error message ICL_CF428 typically relates to issues with subrogation or recovery receivables in the context of the Insurance Claims Management (ICM) module. This error can occur when there are inconsistencies or issues with the data related to subrogation or recovery processes.
  Cause:
  The error message ICL_CF428 indicates that there is a problem with the subrogation or recovery receivable for a specific claim. Common causes for this error include:
  
  Missing or Incorrect Data: Required fields for subrogation or recovery receivables may be missing or incorrectly filled out.
  Configuration Issues: The configuration settings for subrogation and recovery processes may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to the claim, such as mismatched amounts or incorrect status.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the subrogation or recovery.
  
  Solution:
  To resolve the ICL_CF428 error, you can take the following steps:
  
  
  Check Data Completeness: Ensure that all required fields for the subrogation or recovery receivable are filled out correctly. Verify that the claim data is complete and accurate.
  
  
  Review Configuration: Check the configuration settings for subrogation and recovery in the SAP system. Ensure that all necessary settings are correctly defined.
  
  
  Data Consistency Check: Perform a consistency check on the claim data. Look for any discrepancies in amounts, statuses, or related entries that could be causing the error.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to access and modify subrogation and recovery receivables. If not, contact your system administrator to obtain the required permissions.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the ICL module for any specific guidance on handling this error.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help diagnose the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  ICM Documentation: Review the documentation for the Insurance Claims Management module to understand the processes and configurations related to subrogation and recovery.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the ICL_CF428 error in your SAP system.