How To Fix ICL_CF387 - There is no category &1 insurance object for partner &2

ICL_CF387 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 387

• Message text: There is no category &1 insurance object for partner &2

What causes this issue?

The business partner stated in the error message does not have an
insurance object for which a bulk payment has been defined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In IS-IS-CD, create an insurance object for this business partner,
selecting the category stated in the error message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF387 - There is no category &1 insurance object for partner &2 ?

  The SAP error message ICL_CF387 indicates that there is no category of insurance object for a specified partner in the system. This error typically arises in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management (ICM) module.
  
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The insurance object category for the specified partner (customer or vendor) has not been defined in the system.
  Incorrect Partner Data: The partner data may be incorrect or incomplete, leading to the system not being able to find the relevant insurance object category.
  Data Inconsistency: There may be inconsistencies in the data related to the insurance objects or partners, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the insurance object category for the specified partner.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the insurance object