How To Fix ICL_CF320 - Item &1: Enter the activity type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 320

• Message text: Item &1: Enter the activity type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF320 - Item &1: Enter the activity type ?

  The SAP error message ICL_CF320, which states "Item &1: Enter the activity type," typically occurs in the context of the SAP Claims Management module. This error indicates that an activity type is required for a specific item in a claim, but it has not been provided.
  Cause:
  The primary cause of this error is that when creating or processing a claim item, the system expects an activity type to be specified, but it is missing. Activity types are used to categorize the nature of the activities or services related to the claim, and they are essential for proper processing and reporting.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Claim Item: 
  
  Navigate to the claim item that is causing the error. 
  Ensure that you have entered all required fields, particularly the activity type.
  
  
  
  Enter Activity Type:
  
  If the activity type is missing, enter the appropriate activity type for the claim item. This can usually be done in the item details section of the claim.
  
  
  
  Review Configuration:
  
  If you frequently encounter this error, it may be worth reviewing the configuration settings for activity types in your SAP system. Ensure that the activity types are correctly defined and that they are linked to the relevant claim types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on the specific claim type you are working with. This can provide insights into required fields and configurations.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary permissions to enter or modify activity types in the claim. If you lack the required authorization, contact your SAP administrator.
  
  
  
  Testing:
  
  After making the necessary changes, try to save or process the claim again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management (e.g., CLM1 for creating claims, CLM2 for changing claims).
  Training: If you are new to SAP Claims Management, consider training sessions or resources that cover the basics of claim processing and the importance of activity types.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.