How To Fix ICL_CF303 - Internal error: System cannot read document header &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 303

• Message text: Internal error: System cannot read document header &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF303 - Internal error: System cannot read document header &1 ?

  The SAP error message ICL_CF303: Internal error: System cannot read document header &1 typically indicates that there is an issue with accessing or retrieving the document header in the SAP system. This error can occur in various contexts, often related to document management or invoice processing.
  Possible Causes:
  
  Document Not Found: The document header specified by the ID may not exist in the system, possibly due to deletion or incorrect document ID.
  Authorization Issues: The user may not have the necessary permissions to access the document header.
  Data Corruption: There may be corruption in the database or inconsistencies in the document data.
  System Configuration: Incorrect configuration settings in the SAP system could lead to issues in document retrieval.
  Transport Issues: If the system has recently undergone a transport, there may be inconsistencies in the data or configuration.
  
  Solutions:
  
  Verify Document ID: Check if the document ID referenced in the error message is correct and exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be done by reviewing the user's roles and permissions.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any corruption or inconsistencies.
  Review Configuration: Check the configuration settings related to document management and ensure they are set up correctly.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a deeper system issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary), SE37 (Function Module), or SE80 (Object Navigator) to investigate the underlying data structures and function modules related to document handling.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Documentation: Review SAP documentation related to document management and error handling for additional insights.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the ICL_CF303 error message.