How To Fix ICL_CF241 - &1 &2 applied in excess as deductible

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 241

• Message text: &1 &2 applied in excess as deductible

What causes this issue?

An excessive deductible was applied for this payment or for the total of
all payments in this subclaim. The compensation calculation reveals
that an amount of &V1& &V2& was applied in excess.
It might be the case that part of the deductible was applied in a
previous payment, meaning that the amount of the entitlement (claim) was
reduced by the compensation limit.
You can create this payment, but the deductible of the previous payment
might have to be reduced. This means that an additional payment might be
necessary.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

When such a case occurs, you can use the <ZK>Reassign Payment</> icon to
change the previous payment so that a lower deductible or no deductible
at all is offset with this payment.
To ensure that the payment amount of the reassigned payment remains the
same, you must reduce the benefit that was paid out by the same amount.
As the benefit that was really paid out with the previous payment has
now been reduced, you might have to create another payment to make up
for the current entitlement.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF241 - &1 &2 applied in excess as deductible ?

  The SAP error message ICL_CF241 indicates that a certain amount has been applied in excess as a deductible in the context of insurance claims processing. This error typically arises in the Insurance Management module of SAP, particularly when dealing with claims and deductibles.
  Cause:
  The error message ICL_CF241 usually occurs due to one of the following reasons:
  
  Excess Deductible Amount: The deductible amount applied to the claim exceeds the allowable limit set in the policy or configuration.
  Incorrect Configuration: There may be an issue with the configuration of the deductible settings in the insurance policy, leading to incorrect calculations.
  Data Entry Errors: Manual entry errors during the claim processing can lead to incorrect deductible amounts being applied.
  Policy Limits: The policy may have specific limits on deductibles that are being violated.
  
  Solution:
  To resolve the ICL_CF241 error, you can take the following steps:
  
  Review the Claim Details: Check the claim details to ensure that the deductible amount applied is correct and does not exceed the policy limits.
  Verify Policy Configuration: Ensure that the insurance policy configuration is set up correctly, including the deductible limits and conditions.
  Adjust Deductible Amount: If the deductible amount is indeed too high, adjust it to comply with the policy limits.
  Consult Documentation: Refer to the SAP documentation or help files related to insurance claims processing for specific guidelines on handling deductibles.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the Insurance Management module.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Manuals: Review user manuals or training materials related to the Insurance Management module for best practices in handling claims and deductibles.
  Configuration Guides: Look into configuration guides for setting up insurance policies and deductibles in SAP to ensure compliance with business rules.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary corrections to resolve it.