How To Fix ICL_CF162 - Payment contains invalid subclaim number: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 162

• Message text: Payment contains invalid subclaim number: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF162 - Payment contains invalid subclaim number: &1 ?

  The SAP error message ICL_CF162, which states "Payment contains invalid subclaim number: &1," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims or similar financial transactions. This error indicates that the subclaim number referenced in the payment is not valid or does not exist in the system.
  Causes:
  
  Incorrect Subclaim Number: The subclaim number provided in the payment might be incorrect or mistyped.
  Subclaim Not Created: The subclaim may not have been created or may have been deleted or archived.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies.
  Authorization Issues: The user may not have the necessary permissions to access the subclaim.
  Configuration Issues: There may be configuration issues in the Claims Management module that prevent the system from recognizing the subclaim.
  
  Solutions:
  
  Verify Subclaim Number: Check the subclaim number in the system to ensure it is correct. You can do this by navigating to the relevant claim and verifying the subclaim details.
  Create or Restore Subclaim: If the subclaim does not exist, you may need to create it or restore it if it was deleted.
  Check Data Consistency: Run consistency checks in the Claims Management module to identify any discrepancies or issues with the data.
  Review User Permissions: Ensure that the user processing the payment has the necessary permissions to access the subclaim.
  Consult Configuration Settings: Review the configuration settings in the Claims Management module to ensure that everything is set up correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for Claims Management to understand the structure and requirements for claims and subclaims.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.