How To Fix ICL_CF156 - Collections/Disbursements cannot process payment

ICL_CF156 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 156

• Message text: Collections/Disbursements cannot process payment

What causes this issue?

Internal processing errors occurred during the transfer of information
to the Collections and Disbursements system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF156 - Collections/Disbursements cannot process payment ?

  The SAP error message ICL_CF156, which states "Collections/Disbursements cannot process payment," typically occurs in the context of the SAP Collections and Disbursements (ICL) module. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Incorrect Payment Method: The payment method used may not be valid for the transaction type or may not be configured correctly in the system.
  Missing or Incorrect Data: Required fields or data may be missing or incorrectly filled out in the payment document or related transactions.
  
  Configuration Issues: There may be issues with the configuration settings in the ICL module, such as settings related to payment processing.
  Authorization Issues: The user may not have the necessary authorizations to process payments in the system.
  Transaction Status: The status of the transaction may not allow for payment processing (e.g., it may be in a locked state or already processed).
  Integration Issues: If the payment