How To Fix ICL_CF126 - Error when calling the "Write an activity" event

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 126

• Message text: Error when calling the "Write an activity" event

What causes this issue?

Internal processing errors occurred during creation of an activity.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF126 - Error when calling the "Write an activity" event ?

  The SAP error message ICL_CF126 typically occurs in the context of the SAP Convergent Charging (SAP CC) application, particularly when there is an issue with the "Write an activity" event. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.
  Cause
  The specific causes of the ICL_CF126 error can include:
  
  Configuration Issues: Incorrect or incomplete configuration of the charging logic or activity definitions.
  Data Inconsistencies: Missing or incorrect data in the database that the event relies on.
  Business Logic Errors: Issues in the custom logic or scripts that are executed during the "Write an activity" event.
  Authorization Problems: Insufficient permissions for the user or process trying to execute the event.
  System Performance: Resource constraints or performance issues that prevent the event from completing successfully.
  
  Solution
  To resolve the ICL_CF126 error, you can follow these steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the activity and ensure that all required fields are correctly set up.
  Verify that the charging logic is correctly defined and that all necessary parameters are provided.
  
  
  
  Data Validation:
  
  Check the data being processed during the event. Ensure that all required data is present and valid.
  Look for any inconsistencies or missing entries in the database that could affect the event.
  
  
  
  Review Business Logic:
  
  If there are custom scripts or logic associated with the "Write an activity" event, review them for errors or exceptions.
  Debug the logic to identify any potential issues that could lead to the error.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process executing the event has the necessary permissions to perform the action.
  Review the authorization roles and profiles assigned to the user.
  
  
  
  Monitor System Performance:
  
  Check the system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scheduling the event during off-peak hours.
  
  
  
  Consult Logs:
  
  Review the application logs and system logs for more detailed error messages or stack traces that can provide additional context about the failure.
  
  
  
  SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for SAP Convergent Charging for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to share solutions.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF126 error in your SAP environment.