How To Fix ICL_CF090 - Creation of payment cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

  • Message number: 090

  • Message text: Creation of payment cancelled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_CF090 - Creation of payment cancelled ?

    The SAP error message ICL_CF090, which states "Creation of payment cancelled," typically occurs in the context of the SAP Insurance module, particularly when dealing with payment processing in the context of claims or insurance payments. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Incomplete Data: Required fields or data may be missing in the payment request or claim.
    2. Payment Block: The payment might be blocked due to various reasons, such as a payment block indicator set on the claim or policy.
    3. Authorization Issues: The user may not have the necessary authorizations to create or process payments.
    4. Configuration Issues: There may be configuration issues in the payment processing settings or in the insurance module.
    5. Technical Errors: There could be underlying technical issues, such as problems with the database or application server.

    Solutions:

    1. Check Data Completeness: Ensure that all required fields are filled out correctly in the payment request or claim. Review the claim details for any missing or incorrect information.
    2. Review Payment Blocks: Check if there are any payment blocks set on the claim or policy. If so, resolve the issues causing the block.
    3. Authorization Check: Verify that the user has the necessary permissions to create payments. If not, contact your SAP security administrator to adjust the user roles.
    4. Configuration Review: Consult with your SAP configuration team to ensure that the payment processing settings are correctly configured. This may involve checking the payment methods, payment terms, and other related settings.
    5. Error Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the cancellation.
    6. Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation related to the Insurance module and payment processing for best practices and guidelines.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the ICL_CF090 error and implement a solution to resolve it.

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