How To Fix ICL_BACKGROUND_PROC000 - No claim type found for profile &1 and event &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_BACKGROUND_PROC - Message Class for Background Services

• Message number: 000

• Message text: No claim type found for profile &1 and event &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

How to fix this error?

Procedure for System Administrators

In the IMG, check whether a claim type is defined for the transferred
profile and transferred incident type.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_BACKGROUND_PROC000 - No claim type found for profile &1 and event &2 ?

  The SAP error message "ICL_BACKGROUND_PROC000 No claim type found for profile &1 and event &2" typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a valid claim type associated with the specified profile and event. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Configuration: The claim type may not be configured for the specified profile and event in the system.
  Incorrect Profile/Event: The profile or event being referenced may be incorrect or not properly set up in the system.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from linking the claim type to the profile and event.
  Authorization Issues: The user may not have the necessary authorizations to access the claim type for the specified profile and event.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Claims Management in SAP.
  Verify that the claim type is correctly defined for the specified profile and event.
  Ensure that the necessary customizing settings are in place.
  
  
  
  Review Profile and Event:
  
  Double-check the profile and event being used in the transaction or process that triggered the error.
  Ensure that they are valid and correctly set up in the system.
  
  
  
  Maintain Claim Types:
  
  Go to the transaction code for maintaining claim types (e.g., SPRO) and ensure that the claim type is assigned to the relevant profile and event.
  If necessary, create or modify the claim type to ensure it is linked correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the claim type and perform the required actions.
  Review the user roles and profiles to confirm that they include the necessary permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring claim types and profiles.
  Check for any notes or updates from SAP that may address this issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICL1 (Create Claim), and ICL2 (Change Claim) for managing claims.
  SAP Notes: Search the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address known issues.
  Community Forums: Consider checking SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.