How To Fix ICL_ACTLOG801 - Claim subobject &1 is not supported in navigation in module &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_ACTLOG - Messages for Activity Log

• Message number: 801

• Message text: Claim subobject &1 is not supported in navigation in module &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_ACTLOG801 - Claim subobject &1 is not supported in navigation in module &2 ?

  The SAP error message ICL_ACTLOG801 indicates that a specific claim subobject is not supported for navigation in a particular module. This error typically arises in the context of the SAP Claims Management module, where users may attempt to navigate to a claim subobject that is not configured or allowed for the current context.
  Cause:
  
  Unsupported Subobject: The claim subobject you are trying to access is not defined or supported in the navigation path you are using.
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for navigation to that specific subobject.
  Authorization Issues: The user may not have the necessary authorizations to access the subobject in question.
  Module Limitations: The module you are using may not support navigation to certain claim subobjects due to its design or intended functionality.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the Claims Management module to ensure that the subobject is correctly defined and supported for navigation.
  Review Navigation Path: Ensure that you are using the correct navigation path to access the claim subobject. Sometimes, the navigation structure may change based on the version or customization of the SAP system.
  Authorization Check: Verify that the user has the necessary authorizations to access the claim subobject. This can be done by checking the user's roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for the specific module to understand the limitations and supported subobjects.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you suspect a bug or a deeper configuration issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management (e.g., ICLM) to navigate and troubleshoot effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.