How To Fix ICL_ACTLOG118 - Virtual tasks cannot be forwarded

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_ACTLOG - Messages for Activity Log

• Message number: 118

• Message text: Virtual tasks cannot be forwarded

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_ACTLOG118 - Virtual tasks cannot be forwarded ?

  The SAP error message ICL_ACTLOG118 indicates that virtual tasks cannot be forwarded. This error typically occurs in the context of the SAP Insurance Contract Management (ICM) module, particularly when dealing with activities related to claims processing or contract management.
  Cause:
  The error can arise due to several reasons, including:
  
  Incorrect Configuration: The system may not be properly configured to handle the forwarding of virtual tasks.
  Task Status: The status of the virtual task may not allow it to be forwarded. For example, if the task is already completed or in a state that does not permit forwarding.
  Authorization Issues: The user may not have the necessary authorizations to forward the task.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect task forwarding.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Task Status: Verify the status of the virtual task. Ensure that it is in a state that allows forwarding.
  Review Configuration: Check the configuration settings related to task management in the ICM module. Ensure that all necessary settings are correctly configured.
  User Authorizations: Ensure that the user attempting to forward the task has the appropriate authorizations. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to task management in ICM, such as ICL_TASK or ICL_ACTLOG, to better navigate and troubleshoot the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.