How To Fix ICL_ACTLOG019 - Log entry &1 cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_ACTLOG - Messages for Activity Log

• Message number: 019

• Message text: Log entry &1 cannot be created

What causes this issue?

You tried to create log entry &v1& but this is not possible, because the
entry in IMG activity <ZK>Define Tasks and Log Entries</>
is flagged as being a task.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Define Tasks and Log Entries</>,
remove the <ZK>Entry Is a Task</> flag with entry &v1&.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_ACTLOG019 - Log entry &1 cannot be created ?

  The SAP error message ICL_ACTLOG019 indicates that a log entry cannot be created for a specific activity in the SAP system. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with activity logs related to claims processing.
  Causes:
  
  Missing Configuration: The system may not be properly configured to allow log entries for the specific activity or claim type.
  Authorization Issues: The user may not have the necessary authorizations to create log entries.
  Data Inconsistencies: There may be inconsistencies or missing data in the claim or activity that prevents the log from being created.
  Technical Issues: There could be underlying technical issues, such as database problems or system errors, that are preventing the log entry from being created.
  
  Solutions:
  
  Check Configuration: Ensure that the configuration for the claims management and activity logging is correctly set up. This includes checking the relevant customizing settings in the SAP system.
  Review Authorizations: Verify that the user has the necessary authorizations to create log entries. This can be done by checking the user's roles and authorizations in the SAP system.
  Validate Data: Check the data associated with the claim or activity to ensure that all required fields are filled out and that there are no inconsistencies.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like ICL1 (Claims Management) or SLG1 (Application Log) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Documentation: Review the SAP Help documentation for Claims Management to understand the requirements for activity logging and any prerequisites that need to be met.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.