How To Fix ICL_ACTLOG018 - Task &1 cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_ACTLOG - Messages for Activity Log

• Message number: 018

• Message text: Task &1 cannot be created

What causes this issue?

You tried to create task &v1& but this is not possible, because the
entry in IMG activity <ZK>Define Tasks and Log Entries</>
is not flagged as being a task.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Define Tasks and Log Entries</>
set the <ZK>Entry Is a Task</> flag with entry &v1&.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_ACTLOG018 - Task &1 cannot be created ?

  The SAP error message ICL_ACTLOG018 indicates that a task cannot be created due to certain conditions not being met. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with activity logs or task management.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Missing Configuration: The necessary configuration for task creation may not be set up correctly in the system.
  Authorization Issues: The user may not have the required authorizations to create tasks.
  Incorrect Data: The data being used to create the task may be incomplete or incorrect.
  System Settings: Certain system settings or parameters may not allow for task creation under specific conditions.
  Business Rules: There may be business rules or validations in place that prevent the creation of the task based on the current state of the claim or activity log.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings related to task management in the Claims Management module. Ensure that all necessary settings are correctly configured.
  
  
  Review Authorizations: Verify that the user attempting to create the task has the appropriate authorizations. You may need to consult with your SAP security team to ensure the user has the necessary roles assigned.
  
  
  Validate Input Data: Ensure that all required fields and data for the task creation are filled out correctly. Check for any mandatory fields that may be missing.
  
  
  Check System Settings: Look into the system settings or parameters that might restrict task creation. This may involve checking transaction codes or configuration tables related to task management.
  
  
  Consult Business Rules: Review any business rules or validations that may be in place. Ensure that the current state of the claim or activity log allows for task creation.
  
  
  Debugging: If the issue persists, consider using debugging tools to trace the process and identify where the failure occurs. This may require assistance from a technical consultant.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to navigate through the Claims Management module.
  Documentation: Refer to SAP documentation for Claims Management for detailed information on task management and activity logs.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.