How To Fix ICL2799 - Internal error: Database commit in BDT event DSAVE

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 799

• Message text: Internal error: Database commit in BDT event DSAVE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2799 - Internal error: Database commit in BDT event DSAVE ?

  The SAP error message ICL2799, which indicates an "Internal error: Database commit in BDT event DSAVE," typically arises in the context of the Business Data Toolset (BDT) when there is an issue during the database commit process. This error can occur for various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be issues with the data being processed, such as missing mandatory fields or invalid data formats.
  Configuration Issues: Incorrect configuration of the BDT or the underlying data model can lead to errors during the save process.
  Database Locking: If the database is locked or if there are issues with database connectivity, it can prevent successful commits.
  Custom Code: If there are custom enhancements or modifications in the BDT event handling, they may introduce errors during the commit process.
  System Performance: High load on the database or system performance issues can also lead to timeouts or failures during the commit.
  
  Solutions:
  
  Check Data Validity: Review the data being processed to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review BDT Configuration: Ensure that the BDT configuration is correct and that all necessary settings are properly defined.
  Debugging: Use transaction codes like SE80 or SE37 to debug the BDT event handling and identify where the error occurs. Check for any custom code that might be causing the issue.
  Database Logs: Check the database logs for any errors or warnings that might provide more context about the commit failure.
  Transaction Management: Ensure that there are no open transactions that could be causing locks on the database.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  System Performance: Monitor system performance and database load. If necessary, optimize database performance or schedule heavy processing during off-peak hours.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, data being processed, and any relevant logs.
  Documentation: Review SAP documentation related to BDT and database commit processes for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the ICL2799 error effectively.