How To Fix ICL2400 - Claim contains locked business partner

ICL2400 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 400

• Message text: Claim contains locked business partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2400 - Claim contains locked business partner ?

  The SAP error message ICL2400, which states "Claim contains locked business partner," typically occurs in the context of the SAP Claims Management module. This error indicates that the business partner associated with the claim is locked, preventing any further processing of the claim until the issue is resolved.
  
  Cause:
  
  Locked Business Partner: The business partner (which could be a customer, vendor, or other entity) linked to the claim is locked in the system. This could happen due to various reasons, such as:
  The business partner is being edited or updated by another user.
  The business partner has been marked as inactive or locked due to compliance or business rules.
  There are pending approvals or issues related to the business partner that need to be resolved.
  
  
  
  
  Solution:
  To resolve the ICL2400 error, you can take the following steps:
  
  
  Check Business Partner Status:
  
  Navigate to the business partner in question using transaction code BP (Business Partner).
  Check if the business partner is