Message type: E = Error
Message class: ICL2 - FS-CM: Claims Management
Message number: 400
Message text: Claim contains locked business partner
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ICL2400
- Claim contains locked business partner ?The SAP error message ICL2400, which states "Claim contains locked business partner," typically occurs in the context of the SAP Claims Management module. This error indicates that the business partner associated with the claim is locked, preventing any further processing of the claim until the issue is resolved.
Cause: Locked Business Partner: The business partner (which could be a customer, vendor, or other entity) linked to the claim is locked in the system. This could happen due to various reasons, such as: The business partner is being edited or updated by another user. The business partner has been marked as inactive or locked due to compliance or business rules. There are pending approvals or issues related to the business partner that need to be resolved.
Solution: To resolve the ICL2400 error, you can take the following steps: Check Business Partner Status: Navigate to the business partner in question using transaction code BP (Business Partner). Check if the business partner is
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