How To Fix ICL2338 - Determination of job runtime information is not possible

ICL2338 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 338

• Message text: Determination of job runtime information is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2338 - Determination of job runtime information is not possible ?

  The SAP error message ICL2338, which states "Determination of job runtime information is not possible," typically occurs in the context of the SAP system when there is an issue with retrieving or processing job runtime information. This can happen in various scenarios, such as during the execution of background jobs or when trying to access job logs.
  Causes:
  
  Job Not Found: The job you are trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view job runtime information.
  Job Status: The job may be in a status that does not allow for runtime information to be retrieved (e.g., it may not have started yet or may have already completed).
  System Configuration: There may be issues with the configuration of the job scheduling or background processing in the SAP system.
  Database Issues: There could be problems with the database that prevent the retrieval of