How To Fix ICL2336 - Payment for claim &1, subclaim &2, claim item grouping &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL2 - FS-CM: Claims Management

  • Message number: 336

  • Message text: Payment for claim &1, subclaim &2, claim item grouping &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL2336 - Payment for claim &1, subclaim &2, claim item grouping &3 ?

    The SAP error message ICL2336 typically relates to issues in the processing of insurance claims, specifically regarding payments for claims and subclaims. This error can occur in the context of the Insurance Claims Management module (ICM) in SAP.

    Cause:

    The error message ICL2336 indicates that there is a problem with the payment processing for a specific claim, subclaim, or claim item grouping. Common causes for this error include:

    1. Incorrect Configuration: The payment configuration for the claim or subclaim may not be set up correctly in the system.
    2. Missing Data: Required data for processing the payment may be missing or incomplete.
    3. Status Issues: The claim or subclaim may not be in a status that allows for payment processing (e.g., it may be in a draft status).
    4. Payment Method Issues: The payment method defined for the claim may not be valid or may not have been set up correctly.
    5. Authorization Issues: The user may not have the necessary authorizations to process payments for the specified claim.

    Solution:

    To resolve the ICL2336 error, you can take the following steps:

    1. Check Claim Status: Ensure that the claim and subclaim are in a status that allows for payment processing. If they are not, you may need to change their status.
    2. Review Payment Configuration: Verify that the payment configuration for the claim is set up correctly. This includes checking the payment method and ensuring that all necessary parameters are defined.
    3. Complete Missing Data: Check for any missing or incomplete data in the claim or subclaim. Ensure that all required fields are filled out correctly.
    4. Authorization Check: Ensure that the user attempting to process the payment has the necessary authorizations. If not, contact your system administrator to grant the required permissions.
    5. Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for specific instructions related to the ICL2336 error.
    6. Debugging: If the issue persists, consider using transaction codes like SE80 or SE37 to debug the program or function module that is generating the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (Create Claim), ICL2 (Change Claim), and ICL3 (Display Claim) to manage claims effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the ICL2336 error. SAP Notes can provide additional insights or solutions.
    • Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify and resolve the underlying issue causing the ICL2336 error in SAP.

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