How To Fix ICL2314 - Enter a valid reason for manually created benefit values

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 314

• Message text: Enter a valid reason for manually created benefit values

What causes this issue?

You have entered an invalid reason for a benefit value that was created
manually.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
Enter a permitted reason.
In Customizing activity <ZK>Define Reasons for Manually Created Benefit
Values</>, define the reason entered as a permitted reason.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2314 - Enter a valid reason for manually created benefit values ?

  The SAP error message ICL2314, "Enter a valid reason for manually created benefit values," typically occurs in the context of the SAP Benefits Management module, particularly when dealing with the manual entry of benefit values for employees. This error indicates that the system requires a justification or reason for the manual entry of benefit values, which is a control mechanism to ensure data integrity and proper tracking of changes.
  Cause:
  
  Manual Entry Requirement: The system is configured to require a reason for any manually entered benefit values. This is often a part of the organization's policy to maintain transparency and accountability.
  Missing Reason Code: When attempting to enter or save manually created benefit values, the user has not provided a valid reason code in the designated field.
  Configuration Settings: The configuration settings in the SAP system may enforce this requirement, and if the necessary fields are not filled out, the error will be triggered.
  
  Solution:
  
  Provide a Valid Reason: When you encounter this error, ensure that you enter a valid reason for the manual entry of benefit values. This could be a predefined reason code or a description that complies with your organization's policies.
  Check Configuration: If you are an administrator or have access to configuration settings, review the settings related to benefit value entries to understand the required fields and reason codes. You may need to adjust these settings if they are too restrictive or not aligned with business processes.
  User Training: Ensure that users who are entering benefit values are trained on the importance of providing reasons and how to select or enter valid reason codes.
  Consult Documentation: Refer to the SAP documentation or your organization's internal guidelines for the specific reason codes that are acceptable for manual entries.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context on how to handle it.
  Transaction Codes: Familiarize yourself with the transaction codes related to Benefits Management, such as HRBEN00 (Benefits Administration) or others that may be relevant to your specific implementation.
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP experts who can provide guidance based on your specific system configuration.
  
  By following these steps, you should be able to resolve the ICL2314 error and successfully enter the required benefit values.