How To Fix ICL2296 - You are not allowed to create participant role &1 in the claim header

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 296

• Message text: You are not allowed to create participant role &1 in the claim header

What causes this issue?

You tried to create the participant role &V1& in the claim header, but
the Customizing settings do not allow this.
You can only create a participant role in the claim header if the claim
subobject category C (for 'Claim') has been entered in IMG activity
<DS:SIMG._ICL_TICL301>Enhance Participant Roles</> in the relevant
participant role, at the level of <ZK>Permitted Subobject Categories</>.
This is not the case with this participant role &V1& .

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use a different participant role in whch the claim subobject category C
(for 'Claim') has been entered in IMG activity <ZK>Enhance Participant
Roles</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2296 - You are not allowed to create participant role &1 in the claim header ?

  The SAP error message ICL2296, which states "You are not allowed to create participant role &1 in the claim header," typically occurs in the context of SAP Claims Management (ICM) when a user attempts to add a participant role to a claim but lacks the necessary authorizations or permissions.
  Cause:
  
  Authorization Issues: The user does not have the required authorization to create or modify the specified participant role in the claim header.
  Configuration Settings: The system configuration may restrict certain roles from being added based on the claim type or status.
  Role Definition: The participant role being added may not be defined correctly in the system or may not be allowed for the specific claim type.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify the user's role and authorization profiles in the SAP system. Ensure that the user has the necessary permissions to create or modify participant roles in claims.
  You may need to consult with your SAP security team to adjust the user's authorizations.
  
  
  
  Review Configuration:
  
  Check the configuration settings for claim management in the SAP system. Ensure that the participant role you are trying to add is allowed for the specific claim type.
  You can review the configuration in the SAP Customizing Implementation Guide (IMG) under Claims Management.
  
  
  
  Role Definition:
  
  Ensure that the participant role you are trying to create is correctly defined in the system. This includes checking if the role is active and properly linked to the claim type.
  If necessary, consult with your SAP functional consultant to verify the role definitions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management for any specific notes or guidelines regarding participant roles.
  
  
  
  Testing:
  
  After making any changes to authorizations or configurations, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ICL01 (Create Claim) or ICL02 (Change Claim) to work with claims.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.