How To Fix ICL2273 - Benefit type &1: Field XPROFILE in TICL055 must be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 273

• Message text: Benefit type &1: Field XPROFILE in TICL055 must be empty

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE ISIS_UEBER_OSS OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2273 - Benefit type &1: Field XPROFILE in TICL055 must be empty ?

  The SAP error message ICL2273 indicates that there is an issue with the benefit type configuration in the SAP system, specifically related to the field XPROFILE in the table TICL055. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with benefit types and their associated profiles.
  Cause:
  The error message suggests that the field XPROFILE in the table TICL055 must be empty for the specified benefit type. This could occur due to several reasons:
  
  Incorrect Configuration: The benefit type may have been incorrectly configured, leading to a non-empty XPROFILE field when it should be empty.
  Data Inconsistency: There may be inconsistencies in the data related to the benefit type, possibly due to previous changes or migrations.
  Business Logic Violation: The business rules defined in the system may require that certain benefit types do not have a profile associated with them.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the benefit type in question.
  Verify the settings for the benefit type and ensure that the XPROFILE field is set correctly. If it should be empty, make sure it is configured as such.
  
  
  
  Update the Table:
  
  If you have access to the database, you can check the TICL055 table directly.
  Look for the entry corresponding to the benefit type and ensure that the XPROFILE field is empty. If it is not, you may need to update it accordingly.
  
  
  
  Review Business Rules:
  
  Consult with your business process owners or SAP functional consultants to understand the business rules governing the benefit types.
  Ensure that the benefit type is being used correctly in accordance with these rules.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the benefit type functions as expected.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the Claims Management module for any specific guidelines or known issues related to this error.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access configuration settings or SE11 to view the table structure.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Testing Environment: If possible, replicate the issue in a testing environment before making changes in the production system to avoid unintended consequences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.