How To Fix ICL2235 - Transaction cancelled; no matching invoice item for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 235

• Message text: Transaction cancelled; no matching invoice item for item &1

What causes this issue?

No matching invoice item exists for item &V1& of the external bill
review.

System Response

The system cancels the transaction.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2235 - Transaction cancelled; no matching invoice item for item &1 ?

  The SAP error message ICL2235, which states "Transaction cancelled; no matching invoice item for item &1," typically occurs in the context of the SAP Insurance module, particularly when dealing with claims processing and invoice management. This error indicates that the system could not find a corresponding invoice item for the specified item number in the transaction you are trying to process.
  Causes:
  
  Missing Invoice Item: The most common cause is that the invoice item referenced does not exist in the system or has been deleted.
  Incorrect Item Number: The item number provided in the transaction may be incorrect or mistyped.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to discrepancies.
  Status of the Invoice: The invoice might be in a status that does not allow for further processing (e.g., it might be marked as canceled or completed).
  Configuration Issues: There could be configuration issues in the SAP system that prevent the proper linking of invoice items to transactions.
  
  Solutions:
  
  Verify Item Number: Check the item number referenced in the error message to ensure it is correct and exists in the system.
  Check Invoice Status: Review the status of the invoice to ensure it is open and available for processing.
  Recreate Missing Invoice Item: If the invoice item is indeed missing, you may need to recreate it or correct any issues that led to its deletion.
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies between invoice items and transactions.
  Consult Documentation: Review SAP documentation or help resources for specific guidance related to the ICL module and invoice processing.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to invoice processing and claims management (e.g., ICL claims processing transactions).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  User Permissions: Ensure that the user has the necessary permissions to access and process the invoice items in question.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error message ICL2235 effectively.