How To Fix ICL2195 - A new subclaim has been created. The old subclaim is now invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 195

• Message text: A new subclaim has been created. The old subclaim is now invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2195 - A new subclaim has been created. The old subclaim is now invalid ?

  The SAP error message ICL2195 indicates that a new subclaim has been created, which renders the old subclaim invalid. This typically occurs in the context of claims management within SAP, particularly in the Insurance or Financial Services modules.
  Cause:
  
  Subclaim Creation: A new subclaim is generated due to changes in the claim details, such as updates in the claim amount, changes in the insured event, or modifications in the claim status.
  Invalidation of Old Subclaim: The system automatically invalidates the previous subclaim because it is no longer relevant or applicable due to the changes made.
  
  Solution:
  
  Review the New Subclaim: Check the details of the newly created subclaim to ensure that all necessary information is accurate and complete.
  Analyze Changes: Investigate what changes led to the creation of the new subclaim. This may involve reviewing the claim history and understanding the adjustments made.
  Update Processes: If the creation of a new subclaim was not intended, review the processes and configurations in your SAP system to prevent unintended subclaim creation in the future.
  Consult Documentation: Refer to SAP documentation or user manuals related to claims management for specific guidance on handling subclaims.
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Configuration Settings: Review the configuration settings in the Claims Management module to ensure they align with your business processes.
  User Training: Ensure that users involved in claims processing are adequately trained on how to handle subclaims and understand the implications of creating new subclaims.
  
  By following these steps, you should be able to address the ICL2195 error and manage subclaims effectively within your SAP system.