How To Fix ICL2138 - Subclaim &1, claim item grouping cat.&2: No claim item grouping found

ICL2138 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 138

• Message text: Subclaim &1, claim item grouping cat.&2: No claim item grouping found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2138 - Subclaim &1, claim item grouping cat.&2: No claim item grouping found ?

  The SAP error message ICL2138 indicates that there is an issue with the claim item grouping in the context of insurance claims processing. Specifically, it states that for a given subclaim and claim item grouping category, no claim item grouping has been found. This can occur in various scenarios within the SAP Claims Management module.
  
  Cause:
  
  Missing Configuration: The claim item grouping may not be configured in the system. This could be due to a lack of setup in the customizing settings for claims management.
  Incorrect Data Entry: The subclaim or claim item grouping category may have been entered incorrectly, leading to a mismatch in the system.
  Data Deletion: The claim item grouping might have been deleted or not created for the specific category or subclaim.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary data.
  
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the customizing settings for Claims Management in SAP (Transaction SPRO).
  Ensure that