How To Fix ICL2138 - Subclaim &1, claim item grouping cat.&2: No claim item grouping found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 138

• Message text: Subclaim &1, claim item grouping cat.&2: No claim item grouping found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2138 - Subclaim &1, claim item grouping cat.&2: No claim item grouping found ?

  The SAP error message ICL2138 indicates that there is an issue with the claim item grouping in the context of insurance claims processing. Specifically, it states that for a given subclaim and claim item grouping category, no claim item grouping has been found. This can occur in various scenarios within the SAP Claims Management module.
  Cause:
  
  Missing Configuration: The claim item grouping may not be configured in the system. This could be due to a lack of setup in the customizing settings for claims management.
  Incorrect Data Entry: The subclaim or claim item grouping category may have been entered incorrectly, leading to a mismatch in the system.
  Data Deletion: The claim item grouping might have been deleted or not created for the specific category or subclaim.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary data.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the customizing settings for Claims Management in SAP (Transaction SPRO).
  Ensure that the claim item grouping is properly defined for the relevant subclaim and claim item grouping category.
  If necessary, create or adjust the claim item grouping settings.
  
  
  
  Verify Data Entry:
  
  Review the entries for the subclaim and claim item grouping category to ensure they are correct.
  Make sure that the claim item grouping is correctly assigned to the subclaim.
  
  
  
  Data Integrity:
  
  Check if the claim item grouping has been inadvertently deleted. If so, recreate it as needed.
  Ensure that all necessary data is present and correctly linked.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and modify claim item groupings.
  If there are issues, consult with your SAP security team to resolve any authorization problems.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for further guidance on claim item groupings and their configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OICL (for Claims Management configuration) and ICL1 (for creating claims).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICL2138 error message in SAP.