How To Fix ICL2135 - Business partner &1 is still assigned to a claim, subclaim or bundle


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL2 - FS-CM: Claims Management

  • Message number: 135

  • Message text: Business partner &1 is still assigned to a claim, subclaim or bundle

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL2135 - Business partner &1 is still assigned to a claim, subclaim or bundle ?

    The SAP error message ICL2135 indicates that a business partner (BP) is still assigned to a claim, subclaim, or bundle, which prevents certain actions from being performed on that business partner. This error typically arises in the context of SAP's Claims Management module, where business partners are linked to claims for processing.

    Cause:

    The error occurs when you attempt to perform an action (such as deleting or changing the status of a business partner) while the business partner is still associated with an active claim, subclaim, or bundle. This is a safeguard to ensure data integrity and prevent the accidental removal of business partners that are still in use.

    Solution:

    To resolve this error, you need to follow these steps:

    1. Identify the Claim: Determine which claim, subclaim, or bundle the business partner is associated with. You can do this by checking the claims management module or using transaction codes related to claims processing.

    2. Review Assignments: Once you have identified the claim, review the details of the claim to see how the business partner is involved. This may include checking the claim's status, the role of the business partner, and any related documents.

    3. Remove or Update the Assignment: If the business partner needs to be removed or updated, you will need to:

      • Change the status of the claim (if applicable) to allow for modifications.
      • Remove the business partner from the claim if it is no longer needed.
      • If the claim is still active, consider whether the business partner can remain assigned until the claim is resolved.
    4. Consult Documentation: If you are unsure about the implications of removing the business partner from the claim, consult your organization's documentation or SAP help resources for guidance on claims management processes.

    5. Check for Dependencies: Ensure that there are no other dependencies or links to the business partner in other claims or processes that might also need to be addressed.

    6. Contact Support: If you are unable to resolve the issue or if the business partner must remain assigned for valid reasons, consider reaching out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as:

      • ICL01: Create Claim
      • ICL02: Change Claim
      • ICL03: Display Claim
      • ICL04: Display Subclaim
      • ICL05: Display Bundle
    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide additional context or solutions that may not be covered in standard documentation.

    • User Roles: Ensure that you have the appropriate permissions to make changes to claims and business partner assignments, as restrictions may apply based on user roles.

    By following these steps, you should be able to address the ICL2135 error and manage the business partner's assignments effectively.

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