How To Fix ICL2111 - No interruption reasons found for internal claim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 111

• Message text: No interruption reasons found for internal claim type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2111 - No interruption reasons found for internal claim type &1 ?

  The SAP error message ICL2111, which states "No interruption reasons found for internal claim type &1," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find any defined interruption reasons for the specified internal claim type.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the interruption reasons have not been configured for the specified internal claim type in the system.
  Incorrect Claim Type: The claim type being referenced may not be valid or may not have been set up correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from retrieving the necessary interruption reasons.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Claims Management in SAP.
  Ensure that interruption reasons are defined for the internal claim type in question. This can typically be done in the customizing settings under:
  
  SPRO > Insurance > Claims Management > Define Interruption Reasons.
  
  
  If no interruption reasons are defined, you will need to create them.
  
  
  
  Verify Claim Type:
  
  Ensure that the internal claim type you are using is correct and exists in the system.
  Check if the claim type is active and properly configured.
  
  
  
  Data Consistency Check:
  
  Review the data associated with the claim to ensure there are no inconsistencies or missing entries that could lead to this error.
  If necessary, run any relevant data consistency checks or reports to identify issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring interruption reasons and managing claim types.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OICL (for Claims Management) to access configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify claim types and interruption reasons.
  
  By following these steps, you should be able to resolve the ICL2111 error and ensure that the necessary interruption reasons are available for the internal claim type in question.