How To Fix ICL2104 - Top benefit type &1 not found. Error in Customizing

ICL2104 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 104

• Message text: Top benefit type &1 not found. Error in Customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2104 - Top benefit type &1 not found. Error in Customizing ?

  The SAP error message ICL2104, which states "Top benefit type &1 not found. Error in Customizing," typically occurs in the context of the SAP Claims Management module, particularly when dealing with benefits and insurance claims. This error indicates that the system is unable to find a specified benefit type in the customizing settings.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The specified benefit type (represented by &1 in the error message) has not been defined in the system's customizing settings.
  Incorrect Benefit Type: The benefit type may have been incorrectly entered or referenced in the configuration or during data entry.
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to missing or incomplete data.
  
  
  Solution:
  To resolve the ICL2104 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code