How To Fix ICL2102 - No lower-level benefit types found: subclaim type &1 benefit type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 102

• Message text: No lower-level benefit types found: subclaim type &1 benefit type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2102 - No lower-level benefit types found: subclaim type &1 benefit type &2 ?

  The SAP error message ICL2102, which states "No lower-level benefit types found: subclaim type &1 benefit type &2," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find the appropriate lower-level benefit types associated with the specified subclaim type and benefit type.
  Cause:
  
  Configuration Issues: The most common cause of this error is that the benefit types have not been properly configured in the system. This could mean that the necessary relationships between the subclaim type and the benefit type have not been established.
  Missing Data: There may be missing entries in the configuration tables that link the subclaim type to the corresponding benefit types.
  Incorrect Input: The subclaim type or benefit type being referenced may be incorrect or not exist in the system.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Claims Management in SAP.
  Verify that the benefit types are correctly defined and that they are linked to the appropriate subclaim types.
  Ensure that the lower-level benefit types are set up correctly in the system.
  
  
  
  Maintain Benefit Types:
  
  Use transaction codes like SPRO to access the configuration settings.
  Go to the path: Claims Management > Basic Settings > Define Benefit Types.
  Ensure that the benefit types and their relationships are correctly defined.
  
  
  
  Review Subclaim Types:
  
  Check the configuration for subclaim types to ensure they are correctly set up and associated with the right benefit types.
  
  
  
  Data Consistency:
  
  Run consistency checks to ensure that all necessary data is present and correctly configured.
  If necessary, consult with your SAP Basis or technical team to check for any inconsistencies in the database.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs and that claims can be processed as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for Claims Management for detailed information on configuring benefit types and subclaim types.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP consultant or support for further assistance.