How To Fix ICL2069 - Flag just one evaluation criterion as the preselection criterion

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 069

• Message text: Flag just one evaluation criterion as the preselection criterion

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2069 - Flag just one evaluation criterion as the preselection criterion ?

  The SAP error message ICL2069 indicates that in the context of a certain evaluation process (likely related to the SAP Insurance or Claims Management module), you have flagged more than one evaluation criterion as a preselection criterion. The system requires that only one evaluation criterion be marked as such.
  Cause:
  The error occurs when the user attempts to set multiple evaluation criteria as preselection criteria in a configuration or during a process where only one is allowed. This can happen due to:
  
  User Configuration Error: The user may have inadvertently selected multiple criteria when only one is permitted.
  System Configuration: The system may have been configured incorrectly, allowing multiple selections where it should not.
  
  Solution:
  To resolve the ICL2069 error, follow these steps:
  
  
  Review Evaluation Criteria: Go to the configuration or the screen where you are setting the evaluation criteria. Check the list of criteria you have selected.
  
  
  Deselect Extra Criteria: Ensure that only one evaluation criterion is flagged as the preselection criterion. Uncheck any additional criteria that are not needed.
  
  
  Save Changes: After making the necessary adjustments, save your changes and try to proceed with the process again.
  
  
  Consult Documentation: If you are unsure which criterion to select, refer to the relevant SAP documentation or guidelines for your specific business process.
  
  
  Seek Help from SAP Support: If the issue persists or if you believe the configuration is correct, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP Notes can provide additional context or solutions.
  User Manuals: Refer to user manuals or training materials specific to the SAP module you are working with for guidance on setting evaluation criteria.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the ICL2069 error and proceed with your evaluation process in SAP.