How To Fix ICL2045 - Claim &1 cannot be archived

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 045

• Message text: Claim &1 cannot be archived

What causes this issue?

You tried to archive <DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>
&v1& . This is not possible as the <ZK>Claims Processing</> process for
this claim is active.

System Response

The system has removed the claim from the list of claims to be archived.

How to fix this error?

You must close the claim before you can archive it.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2045 - Claim &1 cannot be archived ?

  The SAP error message ICL2045, which states "Claim &1 cannot be archived," typically occurs in the context of the SAP Claims Management module. This error indicates that there are certain conditions preventing the archiving of a specific claim.
  Causes:
  
  Open Items: The claim may have open items or pending transactions that need to be resolved before archiving can occur.
  Status of the Claim: The claim might be in a status that does not allow archiving (e.g., it could be in a processing state).
  Dependencies: There may be dependencies on other documents or claims that need to be addressed.
  Archiving Object Configuration: The archiving object for claims may not be properly configured, or there may be missing prerequisites for archiving.
  Custom Logic: Custom enhancements or user exits may be preventing the claim from being archived.
  
  Solutions:
  
  Check Claim Status: Review the status of the claim to ensure it is eligible for archiving. Claims should typically be in a closed or completed status.
  Resolve Open Items: Ensure that all open items related to the claim are cleared. This may involve processing payments, adjustments, or other transactions.
  Review Dependencies: Check for any dependencies that may be preventing the claim from being archived. This could include linked documents or related claims.
  Archiving Configuration: Verify the configuration settings for the archiving object in transaction SARA. Ensure that all necessary prerequisites are met.
  Consult Documentation: Refer to SAP documentation or notes related to archiving claims for any specific requirements or known issues.
  Custom Code Review: If there are custom enhancements, review the code to ensure it is not interfering with the archiving process.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SARA (for archiving) and SARI (for archiving administration) to manage the archiving process.
  SAP Notes: Check for relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL2045 error and take appropriate actions to resolve it.