How To Fix ICL2043 - It is not possible to cancel appraisal receipt &1; reference to invoice

ICL2043 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 043

• Message text: It is not possible to cancel appraisal receipt &1; reference to invoice

What causes this issue?

You tried to cancel or reverse appraisal receipt &v1&. This is not
possible because the appraisal receipt is used as a reference in an
invoice that has not been canceled/reversed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

On the <ZK>Items</> screen check the invoice that refers to this
appraisal receipt. The referenced appraisal receipt is in the <ZK>
Appraisal</> field.
If this reference is not correct, proceed as follows:
Perform one of the following activities:
Remove the reference to the appraisal
Cancel the invoice
Then you can cancel the appraisal receipt.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL2043 - Details

• The SAP error message ICL2043 indicates that there is an issue with canceling an appraisal receipt that is linked to an invoice. This error typically arises in the context of the SAP Insurance module, particularly when dealing with claims and appraisals.
  
  Cause:
  The error message ICL2043 can occur due to several reasons:
  
  Invoice Reference: The appraisal receipt you are trying to cancel is linked to an invoice that has already been processed or paid. In such cases, the system does not allow the cancellation of the appraisal receipt.
  Status of the Appraisal: The appraisal receipt may be in a status that does not permit cancellation. For example, if the appraisal has been finalized or is in a closed state, it cannot be canceled.
  Dependencies: There may be other dependencies or transactions that are linked to the appraisal receipt, preventing its cancellation.
  
  
  Solution:
  To resolve the ICL2043 error, consider the following steps:
  
  
  Check Invoice Status: Verify the status of