How To Fix ICL2043 - It is not possible to cancel appraisal receipt &1; reference to invoice

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 043

• Message text: It is not possible to cancel appraisal receipt &1; reference to invoice

What causes this issue?

You tried to cancel or reverse appraisal receipt &v1&. This is not
possible because the appraisal receipt is used as a reference in an
invoice that has not been canceled/reversed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

On the <ZK>Items</> screen check the invoice that refers to this
appraisal receipt. The referenced appraisal receipt is in the <ZK>
Appraisal</> field.
If this reference is not correct, proceed as follows:
Perform one of the following activities:
Remove the reference to the appraisal
Cancel the invoice
Then you can cancel the appraisal receipt.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2043 - It is not possible to cancel appraisal receipt &1; reference to invoice ?

  The SAP error message ICL2043 indicates that there is an issue with canceling an appraisal receipt that is linked to an invoice. This error typically arises in the context of the SAP Insurance module, particularly when dealing with claims and appraisals.
  Cause:
  The error message ICL2043 can occur due to several reasons:
  
  Invoice Reference: The appraisal receipt you are trying to cancel is linked to an invoice that has already been processed or paid. In such cases, the system does not allow the cancellation of the appraisal receipt.
  Status of the Appraisal: The appraisal receipt may be in a status that does not permit cancellation. For example, if the appraisal has been finalized or is in a closed state, it cannot be canceled.
  Dependencies: There may be other dependencies or transactions that are linked to the appraisal receipt, preventing its cancellation.
  
  Solution:
  To resolve the ICL2043 error, consider the following steps:
  
  
  Check Invoice Status: Verify the status of the invoice linked to the appraisal receipt. If the invoice has been paid or processed, you may need to reverse or cancel the invoice first before you can cancel the appraisal receipt.
  
  
  Review Appraisal Status: Check the status of the appraisal receipt. If it is in a finalized or closed state, you may need to follow the appropriate procedures to reopen or adjust the appraisal before cancellation.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines regarding the cancellation of appraisal receipts. There may be specific procedures or authorizations required.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to appraisals and invoices, such as ICLAPPRAISAL for appraisals and FB03 for viewing invoices.
  SAP Notes: Check for any SAP Notes related to the ICL2043 error message. SAP frequently releases updates and patches that may address known issues.
  User Authorizations: Ensure that you have the necessary authorizations to perform cancellation actions in the system.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.