How To Fix ICL2011 - Claim &1 will be opened in a new mode

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 011

• Message text: Claim &1 will be opened in a new mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2011 - Claim &1 will be opened in a new mode ?

  The SAP error message ICL2011, which states "Claim &1 will be opened in a new mode," typically occurs in the context of the SAP Claims Management module. This message indicates that the claim you are trying to access is being opened in a different mode than expected, often due to certain conditions or settings in the system.
  Cause:
  
  Claim Status: The claim may be in a status that requires it to be opened in a different mode (e.g., it might be in a status that is not editable).
  User Authorizations: The user may not have the necessary authorizations to access the claim in the desired mode.
  System Configuration: There may be specific configurations in the SAP system that dictate how claims are opened based on certain criteria.
  Data Locking: The claim might be locked by another user or process, preventing it from being opened in the standard mode.
  
  Solution:
  
  Check Claim Status: Verify the status of the claim. If it is in a status that requires a different mode, you may need to change the status or wait until it is eligible to be opened in the desired mode.
  Review Authorizations: Ensure that you have the necessary authorizations to access the claim in the mode you are trying to use. You may need to contact your SAP security administrator to check your user roles and permissions.
  Consult Configuration Settings: If you have access to system configuration, review the settings related to claim management to see if there are any rules that dictate how claims are opened.
  Check for Locks: Investigate if the claim is locked by another user or process. You can use transaction codes like SM12 to check for locks and SM21 for system logs to identify any issues.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  ICL01: Create Claim
  ICL02: Change Claim
  ICL03: Display Claim
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the Claims Management module.
  Documentation: Review the SAP Help Portal for detailed documentation on Claims Management and error handling.
  
  By following these steps, you should be able to identify the cause of the ICL2011 error and take appropriate action to resolve it.