How To Fix ICL2009 - New care level must differ from the last level

ICL2009 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 009

• Message text: New care level must differ from the last level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2009 - New care level must differ from the last level ?

  The SAP error message ICL2009: New care level must differ from the last level typically occurs in the context of the SAP IS-H (Industry Solution for Healthcare) module, particularly when dealing with patient care levels or service levels in a healthcare setting.
  
  Cause:
  This error message indicates that the system is trying to assign a new care level to a patient that is the same as the last care level they had. In SAP IS-H, care levels are used to define the type of care a patient is receiving, and the system requires that any new care level must be different from the previous one to ensure proper tracking and management of patient care.
  
  Solution:
  To resolve this error, you should:
  
  
  Check the Last Care Level: Review the patient's last assigned care level. You can do this by navigating to the patient's record in the SAP system.
  
  
  Assign a Different Care Level: When entering a new